Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Need assistance with our policy?
We are here to help you understand our privacy policy and ensure your data is protected. Your trust is our priority, and we welcome your questions.
May 2003
Privacy Policy
This policy outlines how we collect, use, and protect your personal information while you engage with our services. We are committed to ensuring your privacy and data security at all times.
January 2023
Data Collection
We collect personal data such as your name, email address, and payment information to provide you with our services and improve your experience.
February 2023
Data Usage
Your information is used to enhance our services, communicate with you, and process transactions securely while ensuring compliance with applicable laws.
March 2023
User Rights
You have the right to access, correct, or delete your personal data at any time. We respect your choices and are here to assist you.